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Analyzing Email Communications Part 1

Written by: Christina Goggi When it comes to corporate email, IT administrators have quite a challenge. They need to find the right balance between protecting employee privacy and monitoring electronic communications for signs of bad behavior. Likewise, employees have to respect the company’s rules for communicating, and use good judgment when sending and receiving emails. This can…

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Survey: 81% of U.S. Employees Check their Work Mail outside Work Hours

GFI Software™ report reveals employees regularly read email during weddings, funerals and other family events

The conventional, 9 a.m. to 5 p.m., five-day work week is aEmployee-Checks-Work-Mail-from-home thing of the past for the overwhelming majority of workers at small to mid-sized businesses, according to a new survey on work-related email habits. Due to the widespread availability and use of smartphones and tablets, email is more accessible than ever and, as a result, it has become deeply embedded in the daily workplace and personal lives of most employees. The independent, blind survey of 503 employees in workplaces in the U.S. was conducted by Opinion Matters on behalf of GFI Software. The results highlight employee habits around email usage, including response frequency during the workday as well as after hours.

The new 24/7 paradigm

  • Based on the reported email habits of survey respondents, the line between work and home life has become blurred. More than three-quarters of respondents (81%) said they check their work email on weekends, 55% check email after 11 p.m. and 59% keep on top of their work email while on vacation.
  • Outside of regular work hours, more than six in 10 (64%) check email at least once a day. 12% of employees said they check work email in real time beyond the standard workday.
  • One in 10 respondents admitted to checking work email at a child’s school event, 9% at a wedding, and 6% at a funeral. An additional 6% said they logged into their work email while they or their spouse was in labor.
  • On the flip side, nearly one-third (30%) of employees also said they send personal emails from their work account.
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