Request Professional Services
Not started yet? No problem, FB Security Group, via the remote capability from one of our certified engineers can help with the initial installment and setup for most of the GFI product line. We make the installation process easy with our well trained staff. We will work with your technician to insure the product is installed and properly configured for your environment. Our engineers are experts in the complete installation process and are eager to work wtih you.
Already own a GFI Software product but at a loss on how to bring out the full potential? FB Security Group offers remote training for your IT Administrators. Our support engineers will walk you through best practices for the configuration and utilization of the software. We can review your current configuration/setup and make recommendations on changes we feel would best serve your organization. We can help you to optimize your chosen product to work within the confines of the environment you have available. Training sessions are available in 3 hour or more sessions.
Although your software may be covered by by GFI support, there are things they are not permitted to do, that our engineers can. Should you face a situation that requires extra support we are happy to help. We can help you learn how to navigate and how to best use the features of the product. We can teach you how to best utilize the product in your current environment. We can also teach you best practices recommended by our certified engieers and how to best implement them. (We support current versions only)
For our protection as well as your, own any adjustments that are recommended to be made outside the product will only be done with the permission and presence of a representative of the business.